Tving Opens Compensation Claims for Data Breach Victims

Applications Accepted Through the 30th Former Members Must Rejoin to Verify Identity

Technology|
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By Roh Hyun-seophit8129@sedaily.com
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Tving CEO Choi Joo-hee (second from right) and other executives bow in apology over the company's personal data breach at the Koreana Hotel in Seoul's Jung district on Nov. 3. Yonhap News - Seoul Economic Daily Technology News from South Korea
Tving CEO Choi Joo-hee (second from right) and other executives bow in apology over the company's personal data breach at the Koreana Hotel in Seoul's Jung district on Nov. 3. Yonhap News

Tving said on the 7th that it will accept compensation claims from members affected by a large-scale personal data breach.

The streaming service will take applications on its website and mobile app from that day through the 30th of this month. Applicants can log in, check their eligibility under the "MY" menu, verify their identity and select their benefits. Compensation will be delivered in stages starting on the 6th of next month.

The compensation package is worth about 20,000 won per person and includes insurance against hacking and phishing, a premium-grade viewing tier and 5,000 won in Tving points. The insurance covers cyber financial fraud and online direct-transaction scams for one year, up to 3 million won per person. Existing paid subscribers will receive the premium-grade viewing tier for three months without a separate application. Applicants can also choose between a one-month pass for Wavve's ad-supported plan and a discount coupon for a CGV combo.

Dormant members and those who have closed their accounts are also eligible. Former members, however, must rejoin free of charge so their identity can be verified. A joint public-private investigation team under the Ministry of Science and ICT earlier said that information from 39.54 million accounts — including active, dormant and closed accounts, counted with duplicates — was leaked in the Tving breach.

Original reporting by Roh Hyun-seop for Seoul Economic Daily.

AI-translated from Korean. Quotes from foreign sources are based on Korean-language reports and may not reflect exact original wording.

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