LG Uplus (032640.KS) will upgrade its artificial intelligence-based remote elevator monitoring system with Hyundai Elevator.
The two companies said they signed a memorandum of understanding on the 15th at the Hyundai Group Building in Seoul's Jongno district to cooperate on wireless services, AI and security for a smart remote monitoring platform.
The partners will apply LG Uplus' machine-to-machine (M2M) service to the communication link between elevators and MIRI, Hyundai Elevator's smart remote monitoring platform. They will also test a service that applies AI voice recognition technology to elevator emergency call devices, conducting an initial analysis of calls and letting AI handle simple inquiries and malfunctions.
The companies agreed to consider adopting LG Uplus' security monitoring and cloud-based integrated security platform in the future. Lim Jang-hyuk, executive vice president and head of LG Uplus' enterprise customer group, said the deal is significant because it organically combines AI and security with stable wireless communications to innovate remote elevator monitoring.
Choi Suk-kyu, executive vice president and head of Hyundai Elevator's service business division, said, "The competitiveness of elevators will go beyond mechanical performance, depending on how stably they are connected and how quickly and accurately they respond to emergencies." He added, "Together with LG Uplus, we will add AI, telecommunications and security capabilities to elevator services to deliver a higher level of safety and convenience."
