KB Insurance (002550) said on the 29th that it held "Undercover Agenters," an in-house event in which employees designed and built artificial intelligence agents for their own work.
The event was set up to help employees go beyond simply using AI, identifying problems in their own workplaces and building AI agents to solve them. Participants used Microsoft's M365 Copilot to define each agent's role and instructions and to produce tools they can apply to actual tasks.
Ten teams took part in the two-day event held on the 10th and 11th. Executives from each business division joined as "mission sponsors," offering direction for the projects and feedback on work-related issues. The top prize went to the "underwriting manager productivity analysis agent" developed by the G-Agent team, which drew high marks for building productivity analysis and sales support functions based on the hands-on experience of frontline staff.
KB Insurance said it plans to expand a frontline-led development environment so that employees can build AI agents for their own jobs even without being professional developers. The company aims to establish AI as an everyday tool for improving work and to spread an employee-driven culture of AI use.
"The heart of AI innovation is not just adopting new technology but having employees apply it directly in their own work to create real change," KB Insurance CEO Koo Bon-wook said. "We will keep expanding opportunities so that every single employee can grow into a driver of AI-based innovation in their work."
