SSG.com said on the 30th that it will expand its two-hour delivery service to 33 stores nationwide starting next month, including locations in Gangwon State and the Chungcheong, Jeolla and Gyeongsang regions.
The service allows customers to receive most E-Mart products, including bulk items, within two hours of placing an order. Orders placed by 8 p.m. can still be delivered the same day. SSG.com began a pilot run at its Yangjae and Hanam stores in July before extending the service to Busan, Daegu, Daejeon and Sejong.
Following this expansion, SSG.com plans to increase the number of stores offering two-hour delivery to 55 within this year. The strategy is to build out a delivery system that covers everything from planned grocery shopping to immediate purchases.
SSG.com decided to expand the service after concluding that demand for fast grocery delivery has been rising. From the 1st to the 27th of this month, SSG Delivery sales at stores offering two-hour delivery rose 10% from a year earlier. Heavy or bulky items such as bottled water and rice were especially popular.
"We are continuously upgrading our delivery services so that customers can receive the products they need when they want them," said Han Gun-soo, head of supply chain management at SSG.com. "By organically combining scheduled delivery and on-demand delivery, we will strengthen our competitiveness in online grocery shopping."
